5Dimes Credit Card Fraud?

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Update 2/13/17: More players have reported their cards being hit with fraudulent charges after depositing at 5Dimes. There are dozens of allegations of this behavior by the sportsbook and/or their payment processors that we see this as a major issue. 

The charges seem to be within several hundred to a thousand dollars to players’ credit or debit cards, and most seem to be appearing days after depositing with the sportsbook.

SportsbookReview.com does a lot more good than harm to players as a sportsbook watchdog site and player advocate, but moderators have been deleting threads at SBRForum about fraud issues at 5Dimes and have been replacing them with posts like this.

For the time being, we are going to be pulling 5Dimes from promotion. We have updated their rating and and adding a warning to our 5Dimes Sportsbook Review

According to a thread at Reddit.com, in the r/sportsbook subreddit, many players are having issues with 5Dimes Sportsbook with unauthorized or fraudulent charges on credit or debit cards they used to deposit at the offshore sportsbook. This has also led to a backlash from 5Dimes, where players have reported having their sportsbook accounts suspended.

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History of 5Dimes

5Dimes (Full Review) is one of, if not, the most storied offshore sportsbook in the industry. It’s one of our top-rated sportsbooks here at Safest Betting Sites. Their payout record is excellent, and this is over a 15-year period. Even with this recent development, they’re still a top option for U.S. bettors.

Recent Troubles5 dimes sportsbook

However, with that said, they have been in the news for a lot of the wrong reasons as of late. In March of last year, the Feds accused the offshore operator of using Amazon Gift Cards to launder money.

Credit and debit cards being compromised would be a larger issue, but one that just affects customer accounts and isn’t going to get 5Dimes into more hot water with the Feds. Based on the posts in the thread, it seems to be pretty damning that something is going at 5Dimes right now with customers on card deposits:

Is 5Dimes selling your information?

A Redditor made that case two months ago. However, it’s unlikely that is the reality. 5Dimes most likely isn’t selling your information to third parties, but it can’t be fully ruled out.

More than likely, though, their security standards are way too relaxed. Employees have access to call kinds of vital information. It is probably the case that a few bad apples were working at 5Dimes that needed to be rooted out.

Another issue may be their payment processor. Processing online gambling payments has gotten a lot harder since the UIGEA was passed in 2006. This leads to companies using payment processors that are less than scrupulous. We don’t want to call this a scam, but the way 5Dimes is reacting is suspicious.

There clearly needs to be a change at the 5Dimes offices and/or with the company that processes their payments.

Bitcoin

5Dimes will still ask players for personal information when they deposit using Bitcoin, such as a driver’s license and proof of address, but will not require a credit card. Bitcoin is a far better option than depositing with a card for several reasons.

For one, your credit card or bank account is not at risk. Secondly, it’s free to deposit and withdraw. If you deposit with a credit or debit card at 5Dimes, you will also have to withdraw via check or bank wire, which comes with an attached fee.

At Safest Betting Sites, we offer a full breakdown of Bitcoin, including a step-by-step process of buying and selling bitcoins and transferring them to and from offshore sportsbooks and other gambling sites.

It’s easily the best deposit and withdrawal method for bettors residing in the United States. If you’re scared about using a crypto-currency and think it will be too complicated – think again. Millions of people use bitcoins without any issue.

Joseph Falchetti

Joseph Falchetti – Editor-in-Chief / Sports Writer & Analyst

Joe is the author of the blog, most picks, and the majority of excellent content on SafestBettingSites, with an extensive background as a writer and professional gambler.

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22 thoughts on “5Dimes Credit Card Fraud?”

  1. Jeff says:

    I have been a loyal 5 Dimes user for probably 6-7 years. I have used credit cards exclusively to fund my account. Unfortunately you are correct in your reporting. Every Card I have used at 5 Dimes has been compromised with Fraud. Every night I am getting fraud emails from every bank for charges made online all over the world. It very interesting because whatever information the thieves get, its missing something because every charge on every card has raised a red flag. They are obviously missing a key component because most every charge is identified immediately as fraud.

    To compound things, I called every retailer that was attempted and made sure that nothing was sent out so they got nothing. Only thing it did was piss me off and annoy me that I had to replace over 14 of my credit cards. Additionally, I contacted 5 Dimes and chatted with the owner Tony Williams and he denied they were having any credit card fraud problems. Unfortunately for him, the credit card department people at 5 Dimes already confirmed that this was an ongoing issue and severe problem they were having and trying to stop. They actually advised me to stop using my credit cards there until they could identify the leak and stop it. As of yesterday, they still can’t figure out where it is coming from or how to stop it.

  2. Joseph Falchetti says:

    I’m sorry to hear about your situation. That was my original thought on the credit card situation. It’s someone on the inside, but they don’t know who is doing it. I guess there is a small chance that they are running a con and stealing CC numbers and using them to buy fraudulent stuff overseas – but that’s highly unlikely. These headlines are hurting their business.

    I would highly suggest that you cancel those cards, rather than continue to use them. If there is fraud activity on the card, you should cancel it.

    In the meantime, I would personally recommend that you switch to Bitcoin. If you’re not familiar with it, we offer several articles here at SBS, including an introduction to bitcoin: https://www.safestbettingsites.com/deposit-withdraw/bitcoin and our step-by-step guide: https://www.safestbettingsites.com/deposit-withdraw/bitcoin/using-bitcoin-online-gambling-sites-step-step-guide

    If you need any help with learning Bitcoin, let us know. It’s cheaper than any other method of depositing and you don’t need to send out personal finance information or in some cases, any personal info at all.

  3. Aaron says:

    I can verify that 5Dimes is indeed responsible for the fraudulent activity. The information they gather is either being compromised internally or sold. I worked with a financial institution in establishing 3 individual credit cards for use at 5Dimes. The cards were solely used for this purpose – no other transactions. All 3 cards were subsequently used in fraudulent activity within a 3 week time frame confirming our suspicions. I would HIGHLY RECOMMEND against establishing or funding an account at 5Dimes until this situation is brought under control.

    1. Joseph Falchetti says:

      I’m not arguing that there is something going on there. I just think it’s a leap to suggest that 5Dimes management is actively running a scheme where they are using players credit or debit cards for fraudulent transactions.

      I know that it’s happening, far too many posters have had issues.

      However, I think it’s an inside job from an employee or more than likely, one of their payment processors that is running this scheme. Obviously, I would avoid using credit or debit cards at 5Dimes perhaps forever or at least until this is resolved.

  4. Johnson says:

    How on Earth does 5Dimes have a sterling 5* reputation? They’re scammers through and through. It’s this site that now has no integrity either.

    1. Joseph Falchetti says:

      Johnson, the rating has been adjusted. I have also updated this page and will continue to do so until the issue is resolved.

  5. J says:

    I have had 3 credit cards numbers stolen within the past month. 2 of the cards were used EXCLUSIVELY with 5Dimes. There is NO DOUBT in my mind that they are responsible for this illegal activity. Very frustrating. The live chat room help only said “They would investigate.” What a joke.

  6. Tom Brady 88 says:

    They hacked my CC as well, Tony is rude

    1. Joseph Falchetti says:

      You’re not the only one to complain about that. We have a new thread that is another warning to players: https://www.safestbettingsites.com/news/5dimes-fraud-claims-continue

  7. dennis says:

    I have used 3 different cards on 5 dimes in the past and all three after cash out were hijacked.. They request my info and I sent them copy’s of my card..I use to love this site and everything thing it offered but now I would never recommend using it. Its a shame. Only reason I’m here cause I googled credit fraud 5 dimes in Google and this site came up..I’m glad I’m not the only one that notice this.

  8. Micha says:

    Same issue going on with me. Two cards only used at 5dimes and both reported fraudulent transactions.

  9. john says:

    2 cards used exclusively at 5 dimes were compromised. One card they actually tried to obtain an authorized user card. the other one, they just spoofed the card.

  10. John says:

    I have experienced the same thing. It took me a while to make the connection to 5 Dimes, but I finally did.

    I had fraud charges on three cards in two weeks. Initially I could not figure out how the crooks got my card information. But just a few weeks ago I used a new card to deposit at 5Dimes and within a few days, my credit card company called me and asked about several charges I did not make. Since I had ONLY used the card at 5Dimes, I KNEW they were the culprit.

    I ended up disputing ALL the charges on the card and getting a new card issued. I expect 5Dimes will cancel my account and not pay my winnings, but it is worth it to know either they or their processor stole my info and I will never use 5Dimes again.

    The crooks charged $900 at an electronic store in China and over $800 at BestBuy.com.

  11. Matt says:

    Yup same thing happened to me, first time was when I got up probably the highest I ever had on the account. I thought it might just be coincidental and didn’t think it was 5dimes but then when I entered a new card a few months later about a week later I was getting fraudulent charges. One of the reps on the Fraud line told me it was used in a prison and actually asked if I had given my cc number to anybody in prison. It is 100% 5dimes and I won’t be using it ever again.

  12. Valerij says:

    Yes, something is wrong with 5Dimes specially this year. In January I made deposit with credit card and in February it was a problem and my bank blocked my card. I did not know what is going on and in March I made a deposit again and I got charge from England for 700 Brittish pounds to my account. Now I know for sure I will never use my credit card to make a deposit with 5dimes, very sad.

  13. Peter says:

    Same thing has happened to me as well. I have three cards used there and all three were hit with fraud. My other card I never used there was not hacked.

  14. Dan says:

    I’ve been with 5 dimes over 10 years and never had a problem until recently when two of my credit cards were hacked. Can’t trust 5 dimes anymore.

  15. Pissed off 5 dimes player says:

    I’ve been looking on all the so-called watchdog sites trying to figure out why in January and as of this week, were fraudulent charges were showing up on my debit and credit cards. Been researching like hell the past three months and finally found the common theme, all of these cards were used at 5 Dimes. Disgusting that they lied and have been hiding this when I’ve been going crazy trying to figure out WTH has been going on! I’m glad I stumbled on this thread and thanks for looking out for the players!

  16. Dave says:

    5 Dimes or their processor stole info on four of my credit cards. Every card I used to deposit was compromised. I disputed the fraudulent charges and now 5D has frozen my account and will not pay my winnings. They claim since I disputed the fraudulent charges they want $520 for me to gain access to my money, which is over $2,000.

    I only disputed the fraudulent charges, not the initial deposits. This is nothing more than a shakedown by 5D to steal my winnings and get more money out of me.

    I have been a 5D customer for over 10 years and never had a problem with them before now. I am now going to a different book. This is going to cost 5D a lot of business. No doubt thousands of their customers are in the same situation as me.

  17. Josh says:

    3 cards in 3 months were compromised by 5 dimes (or it was just a crazy coincidence). I would stay away

  18. Mark says:

    It’s 1000% 5Dimes. They even whored out SSNs. Someone tried opening credit cards in my name as well as change my home mailing address. I suggest ALL of you get fraud alerts put on your social at the credit bureaus. AND alert the postal service not to authorize any address change requests unless you manually show up with ID to do so. It’s bad. Protect yourself.

  19. Mike says:

    My identity was stolen in 2014 and I have been the victim of CC fraud 3 times now, the most recent being 2 weeks ago on a card that is used solely for 5Dimes. I am sensing a very unfortunate pattern here. Hopefully everyone will be vigilant with their security.

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